So this is an interesting thing which happened to me today. I thought it is well worth describing here so other people may not feel too bad when this happens to them.
For those who don’t know Fiverr, it is a site which allows you to purchase small gigs from users, such as a custom image for your YouTube channel, Marketing gigs for your products, support etc. It is basically a VPA ( Virtual Personal Assistant ) platform to outsource certain tasks.
I have been on Fiverr for the past 3 years as a buyer where I bought some gigs for help with my YouTube channel, and with my blogs, and Android apps. Today I decided to also offer a service to test an Android app and write a blog post about it.
About 30 seconds after I submitted the gig to Fiverr I received the following mail :
So I thought that is interesting, I did certainly not think I violated any TOS and after reading through their section about “Suspicion of Fraud and Spam” I thought that this must have been a mistake or a keyword triggered this rejection. So I sent the following email
Standard response followed with
Okay so far, let’s wait until I hear back so I can fix it.
However Fiverr had other plans for me
So there are so many things wrong with this response that it borders on the comical side.
First off the “dedicated team” disabled my account for asking a question after they rejected the gig in the first place.
Second another link to the “Terms Of Service” page without any reason as to what I did violate in there in the first place. At this time of the day my ability to read a support team person’s mind thousands of miles away is a bit rusty. Which leaves me with another head scratcher.
However a few minutes later I received this email, which is a bit more helpful though honestly does not explain why the TOS does not make any mention of this forbidden-fruit “Reviews”
You can have a look at their 9600 word Terms and Services and let me know if you can find an explanation of what “Illegal and Fraudulent Service” ( line 80, and Line 325 ).
Fiverr’s Terms Of Service – Here
A day later and I receive this email
My fatal offering was to write an honest blog-post app review. In my head it is the same as asking a someone to take a look at your app and write about your experience ( I.e. write for a magazine or a web site like Crunchbase or for a friend or a payed-for AdWords campaign or … ) Apparently somewhere in this Internet world there is some company which has a rule in their TOS which does not allow for such an offering.
I also think that Fiverr’s handling of the situation is rather bad. I would have expected an explanation, a slap on the wrist and a second chance.
Oh well Bye bye Fiverr, now that I can’t be either seller or buyer. I got kicked off from this platform for trying to become a better user and supporter of this platform …
Blackhat / Whitehat / Greyhat … Let me know in the comments below if you think that offering to write a blog post about an app is a bad thing.